FTA-Fixed Term Appointment
24 February 2012
Position Title : Regional Information Technology Officer
Duty Station : Pretoria, South Africa
Classification : Official, Grade P3
Type of Appointment : Fixed-term, one year with possibility of extension
Estimated Start Date : As soon as possible
Reference Code : VN2012/11(O)-INT
Established in 1951, IOM is the leading inter-governmental organization in the field of
migration and works closely with governmental, intergovernmental and non-governmental
partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It
does so by providing services and advice to governments and migrants.
IOM has a proactive recruitment policy to increase the representation of nationals
of non-represented member states.
Qualified applicants from the following countries will be favorably considered:
Angola, Antigua and Barbuda, Bahamas, Belize, Benin, Cambodia, Cape Verde, Comoros,
Congo, Cyprus, Czech Republic, Djibouti, Dominican Republic, El Salvador, Gabon,
Gambia, Guyana, Holy See, Honduras, Jamaica, Lesotho, Libya, Lithuania, Luxembourg,
Madagascar, Maldives, Malta, Mauritania, Micronesia, Mongolia, Morocco, Namibia, Nauru,
Niger, Nigeria, Paraguay, Rwanda, Seychelles, Slovenia, Somalia, South Sudan, Swaziland,
Timor Leste, Togo, Trinidad and Tobago, Tunisia, Vanuatu, Yemen
Applications from qualified female candidates are especially encouraged.
Under the supervision of the Regional Director in Pretoria, technical oversight of the Chief
Information Officer (CIO)/ Director, Information Technology and Communications (ITC) at
Headquarters (HQ) and in close consultation with the Information Technology and
Communications Service (ITCS) Centre in Manila, the successful candidate will be accountable
and responsible for overseeing the implementation of assigned IT projects in Africa as well as
provide advice to missions on relevant and effective technology to be used in accordance with
ITC standards and policies.
Core functions/ responsibilities:
1. Manage the ITC support in the African region by coordinating activities and operational
ITC support to the region; support recruitment procedures of mission ITC staff and
provide technical guidance for IT based components within the projects implemented in
2. Provide guidance to missions in the region to follow, implement and enforce ITC
standards and policies, in particular with regards to hardware, network systems, IT
security, software licensing, telecoms and IT Procurement. Monitor proactively, identify
major gaps and provide recommendations to address any associated risks to minimize
downtime and maximize effective utilization of organizational IT resources.
3. Support the implementation of IOM's corporate applications in field missions' such as
MiMOSA, PRISM and Intranet.
4. Provide technical oversight and development support for assigned technology based
applications for IOM projects implemented in the missions such as CANVAC and PIRS.
5. Assist missions with systems upgrades and implement IT infrastructure changes; install
systems, network/VSAT components and software; recommend best technical solutions
to IT systems and application performance.
6. Support regional office information management systems.
7. Administer the security of the systems and networks including access to internet and
protection against computer worms and viruses.
8. Assist the CIO to assess and define IT strategy for the region and introduce relevant
technological changes and systems. Prepare various technical reports as required and
provide inputs to maintain the organizational ITC standards and policies.
9. Evaluate and report on resources required (human or financial) for projects with an ITC
component in the region. Maintain regional ITC inventory and documentation.
10. Provide periodic reports on regional support provided, incidents such as unplanned
system or network downtimes, action taken and status of assigned ITC projects.
11. Build relationships and liaise with local IT partners, suppliers and providers.
12. Perform such other duties as may be assigned.
a) takes responsibility and manages constructive criticism;
b) works effectively with all
clients and stakeholders;
c) promotes continuous learning: communicates clearly;
initiative and drives high levels of performance management;
e) plans work, anticipates risks,
and sets goals within area of responsibility;
f) displays mastery of subject matter;
g)contributes to a collegial team environment;
h) creates a respectful office environment free of
harassment and retaliation, and promotes the prevention of sexual exploitation and abuse
i) incorporates gender-related needs, perspectives, and concerns, and promotes
equal gender participation;
j) displays awareness of relevant technological solutions;
k)works with internal and external stakeholders to meet resource needs of IOM.
a) anticipates and prepares response to changing IT needs of the relevant organization unit;
delivers optimal IT solutions within defined resource parameters;
c) correctly applies
knowledge of specialized IT disciplines.
Desirable Qualifications and Experience
a) completed advanced university degree in Computer Science from an accredited academic
b) minimum five years of experience (or seven years of experience for candidates
with a first level university degree), on implementation and administration of Microsoft Windows
2003/2008 network environment (LAN/WAN), messaging systems, content filtering and backup
and recovery systems;
c) at least three years of experience with increased responsibilities
managing and supporting multi-site IT Infrastructure and Application services;
d) must possess
an in depth understanding of the capabilities of Microsoft Office SharePoint Server 2010 and
SharePoint Designer 2010 with a thorough knowledge of architectural design, web parts
development, management and troubleshooting with a focus on planning, deploying and
supporting enterprise SharePoint implementations;
e) MCTS SharePoint 2010 with experience
in managing information management a distinct advantage;
f) experience configuring and
working with Microsoft Internet Information Server (IIS) and SQL Server 2008 and Visual Studio
g) extensive knowledge of Windows Active Directory and Messaging Systems,
Cisco devices, VPN, VoIP, MS Office, Antivirus Software and utilities; holder of CCNA and/or a
Microsoft Certification a distinct advantage;
h) ITIL Foundation three preferred with a proven
track record in IT Service management.
Thorough knowledge of both written and spoken English. Knowledge of French a distinct
How to apply:
Interested candidates are invited to submit their applications, referring to this advertisement.
In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications.
Only shortlisted candidates will be contacted.
AJS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS AND AJS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
SOME EMPLOYERS MAY ACKNOWLEDGE RECEIPT OF YOUR APPLICATION.