Eos Visions is Africa's leading group of educational travel and destination management companies.
Our members are social enterprises that offer enlightening, life-enriching and potentially life-changing travel experiences that bridge cultural and political borders through education and exchange, and contribute to sustainable development.
We have a presence in all member countries of the East African Community (Burundi, Kenya, Rwanda, Tanzania and Uganda) and can also service areas of eastern DR Congo. Our main offices are located in Nairobi/Kenya, Kigali/Rwanda and Emstek/Germany.
For our offices in Nairobi/Kenya and Kigali/Rwanda, we are looking for Tour Guides for one or more of the following countries: Kenya, Tanzania, Rwanda, Uganda, Burundi and DR Congo
Job title: Tour Guide
Company: Eos Visions Kenya or Eos Visions Rwanda, subdivisions of Eos Visions
Location: Nairobi, Kenya - Kigali, Rwanda
Career level: Officer
Job status: Full time
About the company
Our mission is to be Africa's leader in providing the most educational, innovative and professional services in tourism and related areas, and, in the process, creating meaningful
opportunities for local partners and community development.
With this in mind, our vision is that tourism in Africa is responsible and life-enriching for both the valued visitors and their local hosts.
Our clients range from leading international organizations, associations, universities, government institutions, incentive houses and tourism operators to philanthropists, educational travelers, professional volunteers and celebrities. Tailored to the specific needs of our clients, we excel at facilitating direct interpersonal and mutually beneficial contact, and, at the same time, taking care of all logistical and support services in a professional and seamless way.
About the job
As one of several Tour Guides you will be responsible for preparing uniquely tailored tours, for guiding clients on the tours designed for them and for evaluating and developing tours further.
In more detail, it is your responsibility to prepare each tour thoroughly and diligently, including extensive research, making appointments and booking locations and/or equipment. Once the client arrives, you are with the client each day and you serve as the client’s first contact person.
During the stay of the client, you make sure the client has an exceptional experience according to his/her desires. Towards the end of each tour and also immediately afterwards, you ensure a proper evaluation.
Depending on your knowledge of the countries mentioned above, on your language skills and on where you want to be located, you will guide tours either in Kenya, Tanzania, Rwanda, Uganda, Burundi or eastern parts of the DR Congo. Please indicate your preferences.
Educational background: You are the right person if you have a university degree, preferably in or with an emphasis on history, communications, African politics, development studies, tourism or any other applicable field of studies.
Experience: You are experienced in serving and/or working with people from different countries and cultural backgrounds.
Ideally you have served tourists already, preferably in an African context or in other developing countries. Furthermore it is a must that you can prove experience in and cultural sensitivity for both the Western and the African ways of living.
Skills and competencies: You are highly reliable and flexible. You like planning and organizing and you are experienced in using a computer, MS Office and the internet to do so.
Your strong creativity serves you well in generating new ideas and developing existing ones further. You enjoy working directly with clients and your strong charisma serves you well in making friends quickly.
Your exceptional communication skills serve you well in these interactions and in representing an organization to clients and partners. You know the country you want to serve in very well and you are fluent in English as well as in the local language.
Additional language skills are an advantage.
Contact information and how to apply:
We only accept applications by email. Please include a cover letter, your resume/CV and applicable certificates of studies as well as letters of recommendation.