HLS Engineer

Scancom Limited continues soaring to new heights. Voted Ghana's No. 1 company from 2002 to 2006 we have no intention of resting on our laurels. These achievements, and many others, have mostly been attained because the company has a team of dedicated staff that is committed to continuously reach for higher levels within the telecoms industry.

We have now gone global, and have become MTN. Do you have what it takes to be part of this winning story Along with specific skills for each job, the following are standard essential requirements for most of our vacancies:

» Good level of computer literacy
» Good written and oral communication skills
» Team-working skills

If you are interested in any of the following vacancies please ensure that you meet the set criteria before sending an application letter and CV.

Network Group

Position: HLS Engineer  

Job Summary:

To provide High Level Support and Solution resolution in the multifaceted complex core network providing a highly resilient quality network which is always available to the customer and to implement, integrate and configure all new/upgrade core nodes seamlessly in a timely manner minimizing negative impact on the network performance.

Job Role:

Solve complex problems raised by second line Operation & Maintenance.
Ensure no congestion on signalling links and report to core network planning for expansion when needed.
Taking all necessary actions to improve ASR in consultation with HLS Team Lead.
Open Customer Service Requests (CSR’s) to relevant Switching Element/Node Supplier(s).
To take any recommended action (vendor documentation) in the resolution of complex faults on the core nodes/network in consultation with HLS Team Lead.

Educational Requirements:

Degree in Electrical/Electronics (Telecommunications) and/or a related Computer Engineering Degree with five (5) years hands-on experience in Telecommunication with at least three (3) years in the GSM/WCDMA industry.

Knowledge, Skills and Experience:

Professional competencies
Core network Infrastructure
GSM network operations
GSM node hardware dimensioning
GSM network quality management
Proven experience in the successful Integration, Commissioning and acceptance of new nodes into the network.
Demonstrated Switch Network performance improvement plan history.
Strong analytical skills
Good Communicator
Pro-active in all activities
Innovative, seeking improvements
Self reliance in the management of assigned tasks
Reliable and methodical
Team player, High level of responsibility
Ability to learn quickly
Ability to work under pressure

Technical competencies:

A good knowledge of technological advances in the expanded telecommunications industry e.g WCDMA, HSDPA, HSUPA, WIMAX, WIFI etc.
Understanding of telecommunications protocols like CCITT 7, ANSAP, MAP, ISUP, etc
Knowledge of AXE hardware & software, PLEX, ASA, correction handling skills, software tracing of faults.
Excellent knowledge of core network switching protocols
Demonstrated Switch Network performance improvement plan history.
Technical problem solving skills
Knowledge of programming / macros, UNIX, scripting etc.