Job Description
Business Systems Analyst, Information Services/Lawson-Zambia
PSI is a leading global health organization with programs targeting malaria, child survival, HIV and reproductive health. Working in partnership within the public and private sectors, and harnessing the power of the markets, PSI provides life-saving products, clinical services and behavior change communications that empower the world's most vulnerable populations to lead healthier lives.
PSI's core values are a belief in markets and market mechanisms to contribute to sustained improvements in the lives of the poor; results and a strong focus on measurement; speed and efficiency with a predisposition to action and an aversion to bureaucracy; decentralization and empowering our staff at the local level; and a long term commitment to the people we serve. PSI has programs in 67 countries.
PSI seeks applicants for the position of Business Systems Analyst for Supply Chain Management (SCM). This position is responsible for implementing and supporting the Lawson ERP system in designated PSI field offices. This includes conducting Business Needs Assessments; delivering training for the Lawson Procurement suite; and providing extended support to field offices and HQ as needed. This position is high paced and requires motivated individuals who can follow directions; work independently as well as with a team and liaise with multiple functional departments.
Project Background PSI has implemented an organization-wide financial management system using the Lawson software suites. The system was implemented in Washington DC; Kenya; Uganda; South Africa; Zimbabwe; Nepal; Cambodia; Zambia and Tanzania. The goal is to implement the system to a select group of PSI field offices in the coming years.
RESPONSIBILITIES:
Conduct Business Needs Assessments to gather required data from field offices
Analyze country business requirements and make appropriate design decisions
Configure required setup for each field office within the system
Prepare and update design documents
Conduct system tests to validate system design
Assist with reconciling starting balances between the legacy systems and Lawson
Assist with gathering all user information required for security configuration
Prepare end-user training materials including sandbox exercises and online courses
Deliver the end-user training program at local field offices
Ensure end-users are certified and ready to use the Lawson system when the office goes live
Communicate project status to headquarters and field staff
Identify issues that could adversely impact the "go live"
Provide post "go live" support on a variety of issues
Update internal support sites to ensure communication of system information in a timely manner
Provide on-going application support to HQ and field offices
Lead periodic support calls with field offices and HQ staff to facilitate business integration and collaboration
Contribute to a monthly newsletter
International travel to PSI platforms
QUALIFICATIONS:
Bachelor's degree; SCM knowledge
Minimum 5 + years professional work experience
Ability to work in a fast-paced team environment, and strong analytical/problem solving capabilities
Experience with software implementation, including requirements analysis and training
Experience using and training on Lawson or other large enterprise-wide systems a plus
Demonstrable ability to communicate effectively with technical staff, end users and management
Excellent interpersonal, communications and computer skills
Excellent organizational and multitasking capabilities
Excellent written skills using Microsoft Word or comparable tool
Knowledge of Power Point, Visio or other presentation tools
Fluency in English is required, French or Spanish a plus
Preference will be given to candidates with experience with software implementation, strong understanding of finance, procurement or inventory; and experience with training end-users on using a software application.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability.
Only shortlisted candidates will be contacted.
EOE/M/F/D/V
AJS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS AND AJS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS. SOME EMPLOYERS MAY ACKNOWLEDGE YOUR APPLICATION.
