Branch Manager

Position Numbers     60032325
Authority Number     29
Job Title     Branch Manager (C4-E) Central Province Consumer Services/Retail Office: Marydale (Kalahari Area) Internal/External
Reports To     Area Manager: Kalahari Area
Summation     Responsible for the effective overall management of a Post Office Consumer Services branch pertaining to the following and other important aspects. Due to low business volumes at level E branches, the relevant Branch Manager will also be required to perform counter and other production level duties.
• customer service delivery, and housekeeping
• staff management
• operational management,
• Stimulate income and control cost
• financial- and stock management
Key Responsibility     

The successful incumbent will be responsible for:

·          cost effective service delivery at a Post Office Consumer Services branch

·          delivery of high quality customer service at a Post Office Consumer Service branch

·          the effective financial management of a Post Office Consumer Services branch

·          the effective stock management at a Post Office Consumer Services branch

·          effective workforce management of a Post Office Consumer Service branch

·          for the efficient operational management of a Post Office Consumer Services branch

·          Continuous learning and growth
Contributing positively towards the local Community
Job Requirement,Skills & Knowledge     

·         Diploma with Financial, Banking or Operational Management focus or NQF 5

·         At least 3 years operational experience in a retail or financial environment. Supervisory/management experience will be an added advantage

·         Level B driver’s license will be an added advantage

·         Post Office specific system knowledge

·         Knowledge of all relevant legislation (e.g. FICA, FAIS, PFMA, OHSA, etc.)                                           

·         Relevant operational knowledge                                               

·         Knowledge of stock and cash management                             

·         Operational system knowledge (POS)                                      

·         Product knowledge/customer services management                                                                               

·         Knowledge of internal policies and procedures

·         Knowledge of staff and resource management                                                                                                          

·         Operational process and policies

·         General knowledge of contracts and SLA’s                              

Knowledge of basic financial management

Equity Policy:     

The South African Post Office is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability.

No Fee

AJS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS AND AJS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.

SOME EMPLOYERS MAY ACKNOWLEDGE RECEIPT OF YOUR APPLICATION.